The headphone device might be disabled and hidden in Playback devices. Solution 1: Show and enable the headphones manually

Uninstall then reinstall the audio driver.

Show and enable the headphones manually.

Just work your way down at the top of the list until you find the one that works for you. There are five solutions to fix the problem on your computer. If you can’t hear the sound using the headphone on another computer either, the problem is probably the headphones. If you can use the headphones properly on another computer, the problem is the computer settings. If possible, connect your headphones to another computerto check to see if the problem persists. If you don’t have another port available to plug into headphones, skip this troubleshooting. If you could hear the sound from headphones with another port, the problem probably is the port. If your computer has another port, plug your headphones to another port and see if the problem still persists. You can fix the error with one of the solutions below.īefore you try the solutions, ensure this is not a hardware issue:

In Playback devices, the headphone didn’t even show up. What happened? Don’t worry. After you connected your headphone to Windows 10 computer, you could not hear sound from the headphones.

Stereo mix usb headset